Starwood ProLearning Support

For technical questions or problems with the courses on this site, please contact InterCom at:

Phone: +1-800-298-7070
Office Hours: Monday through Friday
9AM to 5PM US Central time
Email: support@intercomtraining.com

If you have questions about the StarwoodPRO rates or other StarwoodPRO programs, please go to the StarwoodPRO home page and click "HELP" on top of the screen.

StarwoodPro Offers You Exclusive Experience Rates - STARPRO

When you complete and pass the first training module on ProLearning, Loyalty & Brands, you will then qualify for STARPRO rates, our new Travel Professional Experience Rate program.

On the lower left of the main Starwood ProLearning screen, you will see a section labeled "StarPro Exclusive Rates." Click on "Check Availability" to see a summary of the exclusive program, and allow you to search availability at over Starwood's 950 hotels and resorts.

If you have completed the Loyalty & Brands module and the "Check Availability" button is not available, please contact us for further help.

Certificate of Completion

If you have completed the course and were not able to print the certificate of completion, please contact us at support@intercomtraining.com. We will review your training status and can email you a completion certificate that you can print.

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